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Warranty and service
We guarantee that all of our products undergo strict quality control before being sent to customers, however, if there are problems, we are ready to assist you and solve them promptly.
Warranty conditions:
Warranty service is the obligation of the akhasap.com.tm website to repair, replace or return the product if the device fails before the expiration of the warranty period.
Warranty period:
Each product has its own warranty period, which is indicated in the documentation or on the product page. During this period, we take responsibility for any malfunctions that may occur due to the fault of the manufacturer.
Requirements for warranty service:
In order to take advantage of the warranty service, you need to contact our service centers and provide along with the device:
- Completed warranty card for the tool;
- Full complete set of the device together with replaceable devices;
- Receipt or order number confirming purchase
If you need warranty service, please contact our customer service. We will provide you with detailed instructions on how to send the item back to us for repair or replacement. We strive to make this process as simple and fast as possible so that you can continue using our services as soon as possible.
Service maintenance
We independently provide post-warranty service for the tool purchased in our store.